Concierge By Wyndham

Concierge by Wyndham is a benefit of Privileges by Wyndham, which is offered by Wyndham Vacation Resorts Asia Pacific for the WorldMark South Pacific Club by Wyndham.


Want to learn more about the Privileges by Wyndham benefits? Join other Owners on an Online Conference Call, covering your Ownership benefits in a simple, easy to follow 1-hr session. View dates and times here: www.worldmarksp.com/conferencecalls


Do you ever wish you could simply pick up the phone and have the hard work that goes into booking restaurant reservations, picking out tours and attractions, shopping for gifts plus more, all done for you? Well if you are a Privileges by Wyndham member, now you can with Concierge by Wyndham!

Let me provide you with a breakdown of exactly what the Concierge by Wyndham benefit is, what you are able to book using the Concierge by Wyndham benefit, how to book, plus show you how to find out more with some fantastic resources that you have available to you as a Privileges by Wyndham member.
What is Concierge by Wyndham?

CBW

Concierge by Wyndham provides a specialised concierge service just for you – from such things as booking a table at a local restaurant to discounts on lifestyle products and so much more.  Concierge by Wyndham is designed for you, whatever you need, just call.

Exclusively for Privileges by Wyndham members, Concierge by Wyndham provides all the convenience of a classic concierge service, all with a simple phone call.

You can use your Concierge by Wyndham benefit as a Privileges member at any time, not only during a stay at a Club resort but at home too – you don’t have to be travelling to take advantage of this exclusive service!

Like all Privileges by Wyndham benefits, this benefit is subject to availability and can change at any time, without notice, and the services available may vary dependent on location.

You can access the Concierge by Wyndham benefit by contacting the reception staff during a Resort stay who will provide a booking confirmation, or by calling the Concierge by Wyndham team on the numbers in the ‘Resources’ section of this blog.

Concierge by Wyndham is a complimentary service, designed for you; however Privileges by Wyndham members will be responsible for the payment of all costs and charges incurred for the products or services provided directly to the product or service provider. Details of the services available can be obtained at www.privilegesbywyndham.com.

Person Holding Globe With Plane surrounding


Benefits

There are currently nine fantastic benefits available to Privileges by Wyndham members through the Concierge by Wyndham benefit.

These are:

  • Restaurants

o   Book a table and access restaurant offers through Concierge by Wyndham

o   View all restaurants available throughout Australia, New Zealand and Fiji by logging into www.privilegesbywyndham.com

o   Call the toll free number (under the ‘Resources’ section of this blog) to find out more, or to book.

  • Airport Transfers

o   Save up to 10% off the Recommended Retail Price with Hughes Transport Services on a personal luxury car chauffeur service, available at selected resorts within Australia.

o   Hughes Transport Services Operating Hours: Monday to Sunday 24 hours | Surcharges may apply on public holidays and / or for transport services before 6am.

o   View all available resorts where this Airport Transfers service are available by logging into www.privilegesbywyndham.com

o   Call the toll free number (under the ‘Resources’ section of this blog) to find out more, or to book.

  • Massage & Beauty Therapy

o   Save up to 10% off services at the onsite Breathe Day Spa at Wyndham Resort Torquay (please ensure you book prior to your stay).

o   Save up to 10% on massages and beauty therapy services at selected Australian resorts:

o   Save $5 off at the Siam Traditional Thai Massage Operating Hours: Monday to Sunday 10am – 9pm | Surcharges may apply on public holidays at Wyndham Sydney Suites; and

o   Save 10% off at Rejuvenators Health Massage Operating Hours: Monday to Sunday: 8am – 12am (midnight) | Surcharges may apply on public holidays. Currently available at the following resorts: Wyndham Sydney Suites, Wyndham Hotel Melbourne, Ramada Perth, The Outram, TRYP Fortitude Valley Hotel, Brisbane.

o   Call the toll free number (under the ‘Resources’ section of this blog) to find out more, or to book any of these offers.

  • Tours & Attractions

o   Save up to 10% on a range of leading activities and events in Australia and New Zealand with Experience OZ + NZ.

o   You can select a date and time when booking your activity, or purchase a gift voucher.

o   Browse activities and/or book online at https://privilegesbywyndham.experienceoz.com.au/en/

o   Call the toll free number (under the ‘Resources’ section of this blog) to find out more, or to book.

  • Flowers, Gifts & Hampers

o   Save up to 30% off the Recommended Retail Price on Ready Flowers’ full range of flowers, hampers and gift options.

o   Ready Flowers offers a same day delivery service throughout Australia and New Zealand.

o   Browse the Ready Flowers catalogue at https://www.readyflowers.com/au/flowers/view-full-catalogue/

o   Operating Hours: Monday to Friday 3am – 12am (midnight) | Saturday 7am – 9pm |

o   Delivery not available on Sundays or public holidays.

o   Call the toll free number (under the ‘Resources’ section of this blog) to find out more, or to book.

  • Airport Parking Discounts

o   Save up to 10% off the Recommended Retail Price on Car Parking with Alpha Airport Parking.

o   Alpha Airport Parking Operating Hours:  Monday to Sunday | Surcharges may apply on public holidays

Airport parking available for the following locations:
- Brisbane Airport

- Gold Coast Airport

- Melbourne Airport

o   Call the toll free number (under the ‘Resources’ section of this blog) to find out more, or to book.

  • Babysitting

o   Providing services from some of the biggest childcare agencies in Australia.

o   Services include evening and weekend babysitting, daytime childcare, before and after school care, emergency childcare, corporate crèche staff, as well as babysitters for parties, conferences, and group bookings.

o   Call the toll free number (under the ‘Resources’ section of this blog) to find out more, or to book.

  • Pet Boarding

o   Save up to 5% off the Recommended Retail Price on Standard accommodation for your pet at Hanrob Pet Hotels.

o   Hanrob offers a luxury pet hotel service where pets can stay when their families are travelling. Facilities available include Dog and Cat boarding, Dog Training, Doggy Day-care, grooming and for a little bit of luxury – individual suites (which include their own personal bedroom, a TV and the ability to Skype call their human family!)

o   Locations available:

- Brisbane, QLD

- Sydney Airport, NSW

- Heathcote, NSW

- Duffy Forest, NSW

- Melbourne Airport, VIC

o   Simply visit www.hanrob.com.au/wyndham for more details & to book your luxury pet hotel service.

o   Call the toll free number (under the ‘Resources’ section of this blog) to find out more, or to book.

  • Concierge by Wyndham Events

o   The Concierge programme is offering Privileges Members the opportunity to purchase tickets to major events in Australia throughout 2017 and beyond.

o   Privileges Members can call Concierge by Wyndham to express their interest in the event/s that will be advertised through WorldMark eNews, the Privileges website and social media channels.

o   Call the toll free number (under the ‘Resources’ section of this blog) to find out more, or to book.

owner services consultant


Resources

Learn more about the Concierge by Wyndham benefit using your handy resources which are:

  • The Privileges by Wyndham Websitewww.privilegesbywyndham.com (login with your Owner number and password which are the same login details as www.worldmarksp.com)
  • The Privileges by Wyndham online Conference Call – This is an interactive online session with other Owners to learn about the Privileges by Wyndham member benefits, including Concierge by Wyndham. This session runs for approximately 1 hour and you will be able to talk to an expert and other Owners as it is interactive and fun meaning you can ask questions on topics, share WorldMark holiday stories, plus more! Book your session today at www.worldmarksp.com/conferencecalls
  • Your online Knowledge Hub – the Knowledge Hub is an online learning centre which you can access 24 hours, 7 days a week. It showcases short, fun, informative online courses on a range of different Ownership topics, including Concierge by Wyndham! Login to your Knowledge Hub today at www.worldmarksp.com/knowledgehub using your Owner number and password which are the same login details as www.worldmarksp.com)
  • Information Sheets – Further to the above, on the Knowledge Hub, you can download Information Sheets on a range of different topics, including Concierge by Wyndham which you can print or save to your computer for future reference.
  • The friendly Concierge by Wyndham team – You can call your team of Concierge by Wyndham experts on our toll-free numbers: 1800 603 686 (AU), 0800 442 484 (NZ), or 008 002 580 (FJ) The Concierge by Wyndham team Operating Hours are Monday to Friday 7am – 8pm AEST | Saturday – Sunday 8:30am – 4:30pm AEST | Closed Christmas Day, Boxing Day, and New Year’s Day.

So the next time you are stuck thinking of a gift idea, or where to book for an anniversary dinner or that special occasion you wish to celebrate, give your friendly Concierge by Wyndham team a call and see what they can do for you! Feel free to share your Concierge by Wyndham experiences in the comments below or on our Facebook page at WorldMarkSP (feel free to give us a “Like” while you’re there too!), we love hearing from you!

Faye Logan
Education Development Consultant

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